Common queries answered
Frequently asked Questions
Yes, we do! We ship worldwide except Russia, as we do not want to support this country’s economy.
We ship worldwide except Russia.
If you live in any country then Russia, we will send it to you 🙂
We ship all our products from Åkersberga in Sweden, where our company is located.
Yes, all our products are paraben free AND also they are:
- Silicon free
- Microplastic free
- SLS and SLES free
- Parabens free
- PEG free
We are Clean Beauty certified – we have looong no no list.
Yes, is it actually very good for sensitive skin! House of Lin collection is built on anti-inflammatory ingredients, that calms down irritation and supports natural skin’s repair system.
If you tend to have allergies , remember to try product on the wrist or neck first to see if you do not have any allergic reaction to some ingredient.
You will get an email with Shipping ID you can track on DHL page in your country. Also DHL often sends SMS notification when the parcel is on the way or delivered.
We use DHL as our delivery partner. We always send an email notification with tracking number to you when parcel was sent. With this tracking number you can track your parcel on DHL app or in their main page.
Normally they are very fast!
Yes, we do but we want to work with people who share the same values. We are promoting natural nature-friendly lifestyle, Nordic spirit, Nordic regions and sustainable solutions. If you feel you are a match write to us on firstname.lastname@example.org
All our products are designed in Sweden. For our formulas we need high class laboratory equipment and biochemists, that specialize in natural formulas. At the same time, we cannot produce 500 kg of each product due to the fact, that we are a small company.
Currently, we collaborate with 2 laboratories that specialize in natural skincare development. We have chosen polish laboratories.
This is for 3 reasons:
- In last 10 years, natural skincare market in Poland developed in astonishing way. There are plenty opportunities to study cosmetology and skincare laboratory subjects on Medical and Technical Universities. Growing specialists market boosted skincare awareness, demand for new formulas and innovative approach to cosmetic industry.
- Our CEO was born in Poland, graduated Cosmetology University with strong focus on Pharmacology, Chemistry and Dermatology. By having first production in Poland we connect 2 countries that represent our owners.
- Poland is in central Europe, that comes as strategic place for future wholesale export.
Psss… We do want to open our laboratory here in Sweden so stay tuned!
We take all our ingredients and products from EU. We collaborate with sustainable glass manufacturer in Italy.